Frequently Asked Questions
Find answers to common questions about our storage facility, units, pricing, and policies. Can't find what you're looking for? Contact us directly.
What size storage unit do I need?
Unit sizes range from 5'x10' (50 sq ft) for small items like boxes and seasonal decorations to 12'x30' (360 sq ft) for full house contents or vehicle storage. Visit our Size Guide page for detailed recommendations based on what you're storing.
What are your hours of operation?
Gate access hours are Monday through Sunday, 6:00 AM to 10:00 PM. Tenants use their personal access code to enter the facility during access hours.
Do you offer climate-controlled storage?
Yes! We offer temperature-controlled units that maintain a consistent environment to protect sensitive items like electronics, documents, furniture, and collectibles from extreme heat, cold, and humidity.
How do I reserve a storage unit?
You can reserve a unit online through our website, call us directly, or visit our facility in person. We recommend reserving online for the fastest and most convenient experience.
What payment methods do you accept?
We accept all major credit cards, debit cards, and cash payments. Automatic monthly payments can be set up for your convenience.
Is there a minimum rental period?
We offer flexible month-to-month rentals with no long-term commitment required. You can rent for as long as you need and cancel with proper notice.
What security features does your facility have?
Our facility features 24/7 video surveillance, individual unit alarms, gated access with personal entry codes, bright lighting throughout, and on-site management during business hours.
What are your access hours?
Gate access is open Monday through Sunday, 6:00 AM to 10:00 PM. Simply use your personal access code at the gate to reach your unit any day during access hours.
Do you have drive-up units?
Yes, we offer convenient drive-up units that allow you to pull your vehicle right up to your storage door for easy loading and unloading.
What items cannot be stored?
Prohibited items include hazardous materials, flammable substances, perishable food, live animals, illegal items, and anything that could damage other units or the facility. Please contact us if you have questions about specific items.
Do you offer vehicle storage?
Yes! We offer parking spaces for cars, trucks, RVs, boats, and trailers. Both covered and uncovered options may be available depending on current inventory.
What happens if I'm late on my payment?
We understand that life happens. If you anticipate being late, please contact us as soon as possible. Late fees may apply after the grace period, and continued non-payment could result in a lien on your stored items as required by law.
Ready to Get Started?
Find the perfect storage unit for your needs. Reserve online or give us a call today.